ShapeUp Weight & Wellness, PLLC (“ShapeUp,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website at https://shapeupweightwellness.com (the “Website”).
This Privacy Policy applies to information collected through our public Website, including contact form submissions, optional website visitor statistics, and links to third-party booking services.
This Policy does not replace any separate privacy notices or policies that apply to medical care, patient records, or other services we provide.
1. Information We Collect
A. Contact Form Information
If you contact us through a form on our Website, we may collect information you voluntarily provide, such as:
- Your name
- Your email address
- Your phone number, if requested
- The contents of your message
- Any other information you choose to provide
We use this information to respond to inquiries, communicate with you, and provide information about our services.
Please do not submit sensitive medical information, medical history, medication details, or other confidential health information through our general Website contact form. If you are a current patient, please use the appropriate secure communication method provided by our clinic for patient-related matters.
Information submitted through a contact form may be processed by our Website hosting provider, form service, or email provider, depending on how the form is configured.
B. Website Visitor Statistics
We may enable website analytics tools to understand how visitors use our Website and improve its functionality and content.
If analytics are enabled, we intend to collect only anonymous or aggregated visitor statistics, where technically supported and properly configured. These statistics may include information such as:
- The number of Website visits
- The pages viewed
- General traffic sources
- General patterns of Website usage
- Aggregated technical information about visitors' browsers or devices
We do not intend to use visitor statistics to identify individual visitors or to collect their medical information.
Depending on the analytics tool and its configuration, certain technical information, such as IP addresses, cookie identifiers, or device information, may be processed. We will not describe analytics data as anonymous if the information or configuration does not support that characterization.
If analytics tools are not enabled, we will not collect analytics information through those tools.
C. Google Booking Page
Our Website may include a link that directs visitors to a Google booking page to request or schedule an appointment.
When you click this link, you leave our Website and interact with Google's services. Google may independently collect information according to its own privacy policies and settings.
Depending on the booking service and information you provide, Google may process information such as your name, email address, appointment selection, or other booking details.
We do not control Google's independent data collection, privacy practices, or retention policies. Please review Google's applicable privacy information before submitting information through its booking service.
We recommend that you avoid including sensitive medical information in general booking fields or notes unless the booking process has been specifically approved for that purpose.
2. How We Use Information
We may use information collected through our Website for the following purposes:
- To respond to questions and contact form submissions
- To provide information about our services
- To facilitate appointment requests through our booking link
- To understand general Website usage and improve the visitor experience, if analytics are enabled
- To maintain the security and functionality of our Website
- To comply with applicable legal obligations
We do not intend to use Website contact form information or visitor statistics for targeted advertising based on an individual's health information.
3. Cookies and Similar Technologies
Our Website or its service providers may use cookies or similar technologies to support Website functionality, security, or analytics.
Cookies are small data files that a website or service may store on your device. Depending on the technologies enabled, they may help remember preferences, maintain Website functionality, or measure Website traffic.
The use of cookies and similar technologies will depend on our Website platform, enabled features, and analytics configuration.
You may be able to manage or disable cookies through your browser settings. Disabling certain cookies may affect Website functionality.
Where required by applicable law, we will provide appropriate notices or choices regarding nonessential cookies and tracking technologies.
4. How We Share Information
We do not sell personal information collected through our Website in exchange for money.
We may share information in limited circumstances, including:
- Service providers: With Website hosting providers, contact form providers, email providers, or other vendors that help us operate the Website and respond to inquiries.
- Booking services: When you choose to use our Google booking link, information you submit may be collected and processed by Google under its own policies.
- Legal requirements: When disclosure is required by applicable law, legal process, or a valid governmental request.
- Security and legal protection: When reasonably necessary to protect our rights, the security of our Website, or the safety of individuals.
We do not intend to share Website visitor statistics in a manner that identifies individual visitors.
We do not use Website contact form information to sell health information or to create targeted advertising audiences based on sensitive health information.
5. Healthcare Information and Patient Privacy
This Website provides general information about medical weight management, telehealth, prescription medications, laboratory testing, fitness coaching, and related wellness services.
Information submitted through a public Website contact form is not intended to serve as a patient medical record or secure clinical communication.
If you become a patient of ShapeUp Weight & Wellness, information collected in connection with your medical care may be subject to separate privacy practices, patient notices, and applicable federal and state laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
This Website Privacy Policy does not replace our Notice of Privacy Practices or other legally required patient privacy documentation.
We take privacy seriously and seek to limit the collection of information through our public Website to what is reasonably necessary for its intended purposes.
6. Third-Party Websites and Services
Our Website may contain links to third-party websites or services, including Google's booking services.
Once you leave our Website, the third party's privacy policy and terms may apply to your interactions with that service.
We are not responsible for the privacy, security, content, or practices of third-party websites that we do not control.
We encourage you to review the privacy policies of third-party services before submitting personal information.
7. Data Retention
We retain contact form submissions and related communications for as long as reasonably necessary to respond to inquiries, maintain appropriate business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
Retention periods may vary depending on the nature of the information and the purpose for which it was collected.
Visitor statistics, if analytics are enabled, may be retained according to the settings and retention practices of the analytics service, subject to our configuration and applicable requirements.
Information maintained by Google or another third-party service is subject to that provider's own retention practices and policies.
8. Data Security
We take reasonable steps to protect information submitted through our Website from unauthorized access, use, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee the absolute security of information transmitted through the Internet, submitted through a Website form, or processed by a third-party service.
Please avoid submitting sensitive medical or financial information through general Website forms or ordinary email.
9. Your Privacy Choices and Rights
Depending on applicable law, you may have rights concerning personal information collected through our Website. These rights may include requesting access to, correction of, or deletion of certain personal information.
You may contact us using the information in Section 12 to ask questions about information you have submitted through our Website or to request that we review or delete information, where appropriate and legally permitted.
We may need to retain certain information to comply with legal obligations, maintain required records, resolve disputes, or protect our legitimate interests.
If you use Google's booking service, you may need to exercise applicable privacy rights directly with Google for information Google controls.
Nothing in this Policy limits rights provided by applicable federal or state law.
10. Children's Privacy
Our Website is intended for a general audience and is not specifically directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our public Website. If we learn that such information has been collected through the Website without appropriate authorization, we will take reasonable steps to address it.
Parents or guardians who believe a child has submitted personal information through our Website may contact us using the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Website, services, technology, business practices, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date. Changes will take effect when posted unless otherwise required by law.
We encourage visitors to review this page periodically to stay informed about our privacy practices.
12. Contact Information
If you have questions about this Privacy Policy or how information is handled through our Website, please contact us:
ShapeUp Weight & Wellness, PLLC
This Privacy Policy applies to our public Website. Separate privacy notices and policies may apply to patient care, medical records, and third-party services.